Telephone helpline
It is our mission to give you comprehensive and neutral advice together with reliable and up-to-date information.
We will tell you all about
- What you need to know
- Products and services and
- Support
What is provided?
We provide you with advice and information in the following areas:
- Advice and provision for senior citizens and people with disabilities
- Care and support in the home
- Education, meetings, leisure
- Housing and residential care
- Social insurance and social welfare benefits and
- Vocational training and work for people with disabilities
Who may call?
The helpline is aimed at:
- Senior citizens
- Families, friends and acquaintances of senior citizens
- People with disabilities
- Families, friends and acquaintances of people with disabilities
- Institutions and organisations
What does it cost?
If you call the helpline on +49 (0)221 / 221-27400, telephone charges apply. You will receive the advice and information free of charge. We will also send you any relevant information free of charge.


