Telephone helpline

It is our mission to give you comprehensive and neutral advice together with reliable and up-to-date information.

We will tell you all about

  • What you need to know
  • Products and services and
  • Support

What is provided?

We provide you with advice and information in the following areas:

  • Advice and provision for senior citizens and people with disabilities
  • Care and support in the home
  • Education, meetings, leisure
  • Housing and residential care
  • Social insurance and social welfare benefits and
  • Vocational training and work for people with disabilities

Who may call?

The helpline is aimed at: 

  • Senior citizens
  • Families, friends and acquaintances of senior citizens
  • People with disabilities
  • Families, friends and acquaintances of people with disabilities
  • Institutions and organisations

What does it cost?

If you call the helpline on +49 (0)221 / 221-27400, telephone charges apply. You will receive the advice and information free of charge. We will also send you any relevant information free of charge.

Contact

Telephone helpline for senior citizens and people with disabilities 

Funktionen

Services



Contact our call centre

+49 221 221-0 Call centre
Monday to Friday
7 a.m. to 7 p.m.

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